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April 05, 2006
You are the expectations you set
Mark from SoftwareTime points us toward a note posted in the online technical support forum of Eudora maker Qualcomm:
While some Eudora staff members once did participate to a considerable extent on these forums, the people participating here now, with only the very, very occaisional exception, are not Qualcomm employees...Qualcomm states that the forums were never meant to be supported by Eudora employees - they are for the customers only. ... The Eudora developers unfortunately NEVER reply to bug reports or suggestion submissions.
This seems like the digital equivalent of homemade signs found in stores and restaurants explaining some rather exasperated and angry rules, demonstrating that serving customers is such a chore.
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