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January 25, 2007
Dante would be proud
Think you have it bad at your job? Here's a true story: A well-known law firm is trying to teach its partners to say "thank you" and "good work" to its associates. You know, that weird common courtesy stuff.
It's no joke. The firm lost 31% of its associates in 2004 and another 30% of them in 2005. Each year, one-third of highly educated associates who make about $160,000 per year decide the money's not worth it.
Next training event for the law firm: exorcism.
Other blogs that reference Dante would be proud:
» Common Courtesy is Still Important! from Employee Factor
We love the blog written by Church of the Customer today, that highlights how a law firm is focusing on the basics – a simple thank you for a job well done! Have a look at the blog, we... [Read More]
» Pay attention, Say Thank You from Resonance Partnership Blog
Church of the Customer recently highlighted a story from the Wall Street Journal about the law firm, Sullivan Cromwell, LLP who in response to low morale and an excessive level of associate turnover initiated a program to encourage partners to [Read More]
» How Much Happier and More Helpful Would the World Be? from CustomersAreAlways
What if everyone said Please?What if everyone said Thank you?How much happier and more helpful would the world be if people were just nicer?Just stop and ponder that for a moment. Pretty darn amazin... [Read More]
What a great blog! Thank you for sharing.
While they're at it, they should also teach them how to hand-write thank you notes. I'm sure they can afford nice stationery.
Regards,
Glenn
This comes out just days after the New York law firms start bumping their first year associate salaries from $145,000/year to $160,000/year. A little more money and a little more kindness. It's time to become a lawyer.
http://www.law.com/jsp/article.jsp?id=1169632955951
Considering they're teaching "thank you" and "good job," thank-you cards could be pushing the envelope. Oy, bad pun.
Heh, FanTent! More money, but the partners now say "thank you" as they shoot actual daggers from their eyes.
If they can get them to say "your welcome" after hearing "thank you" rather than "no problem", I want to know how they do it. Then again - maybe lawyers don't often hear many thanks? :)
I was looking for unique thank you cards to personalize for just the right occasions, and I found several sites that offer very unique thank you cards that can be customized with my own wordings, http://www.cardsshoppe.com/Thank_You/Thank_You_Cards-6.htm, http://www.graduationcardsshop.com/thank_you_cards/thankyou.htm/1/, http://www.cards-411.com/Birth_Announcements_Thank_You_Cards/browse-6.htm and http://www.invitations-shoppe.com/Thank_You/Thank_You_Cards-6-1.htm. Since my immediate needs were for Holy Communion and Baptism, I ordered from http://www.express-invitations.com/thank_you_note_cards/Thank-You-Cards.php and was very pleased.

