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Ben McConnell

February 12, 2007

They need a third heat

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A small gem of a fact in this article (sub req'd) helps illuminate what clearly is part of the problem at some traditional media giants: Every day, NBC's ad-sales department is buried beneath a blizzard of 800 faxes that contain instructions from customers about what to do with their network TV ads.

It's still an analog world there, and that must create a mighty big filter for seeing the rest of the universe, whether it's working directly with customers or understanding how everyone else uses digital or social media.

Posted by Ben McConnell on February 12, 2007 | Permalink

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Love the photo!

Posted by: Jo at Feb 13, 2007 3:53:42 PM



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