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Ben McConnell

July 14, 2009

Hype vs. excitement: expanded

We had nifty comments to the original hype vs. excitement post, so here's an enhanced version of the chart featuring them.

Hype is: Excitement is:
An impossible promise A realistic promise
Sales-driven Value-driven
Exclamation points Passion
Obnoxious Contagious
Cause for mistrust Cause for belief
Overuse of adverbs Adverb-free
Narcissistic Optimistic
Segway Bike Friday
Contrived Authentic
Unsustainable Fuel for the future
From COTC readers:
Bound to burn out quickly Bound to improve ROI (Zoltan Devai)
Overpromising Overdelivering (Dan Limbach)
"Some restrictions apply" Free (Bob Poole)
Mob mentality Individual thrill (Jeannie Walters)
Artificially colored cornstarch Top sirloin steak, medium-well (Jon Nichols)
Showing off Showing up (Maria Reyes-McDavis)
Focused on yourself Focused on your customer (Bruce Kaechele)

Posted by Ben McConnell on July 14, 2009 | Permalink

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COMMENTS

that's a pretty good definition of hype as opposed to excitement, though I can think of numerous product launches that had aspects of both, such as the iPhone.

Posted by: Navid at Jul 27, 2009 8:10:46 AM

Navid -- My definition of hype is what a company/service provider and/or their affiliates say or do -- to push it through various sales and media channels.

Apple did very little to hype the iPhone. It was the culmination of the right product, at the right moment, delivered by a company with a track record of delivering game-changing products.

As Matthew May describes it:

"There were ads, but Steve Jobs’s simple 2007 MacWorld demonstration was the lynchpin. The spare design was coupled with a spare strategy. No appearances by Mr. Jobs on television. No sweeping demo model program for technology journalists. No advance reviews. No evangelistic outreach to the Apple cult. No special introductory offer or handset rebate. No preordering. By the time the iPhone finally went on sale, 20 million Americans had expressed interest in buying one, regardless of the price or potential wait time. It was a well-executed seduction strategy, and the iPhone “tipped” well before it hit the market."

Posted by: Ben McConnell at Jul 28, 2009 11:45:28 AM

Excellent table, Ben. You got me going:

HYPE = Deception
EXCITEMENT = Stimulation

HYPE = Hyperbole
EXCITEMENT = Curiosity

HYPE = Exaggerates
EXCITEMENT = Evokes

Best, Robin

Posted by: Robin Dickinson at Aug 2, 2009 4:13:34 AM

HYPE = creating sonthing to increase

Excitement = is a feeling like a witness that has never been witnesed

Posted by: adams at Sep 14, 2009 4:37:16 PM

Hype = Still Hungry
Excitement = Leftovers

Posted by: zac at Oct 5, 2009 7:02:36 PM