Church of the Customer Blog
« OGST visually explained | Main | Why a complaint is really a gift »
June 02, 2010
OGST visually explained
If you're a fan of OGST -- Objectives, Goals, Strategies and Tactics -- then this visual explainer that Paula Hansen of Chart Magic drew during my talk last month at the Social Commerce Summit is a handy way to explain it to colleagues.
Other blogs that reference OGST visually explained:
What an awesome tool! Thanks
Stumbled across this thanks to Mitch Joel. Simple, effective, well laid out plan. Definitely will share with others. -quick side note the font size in the comments text field seems a bit tiny, just an FYI.
this website is good, you can go and see it.
http://www.shoes4world.com/
I wonder if this is a cultural thing but in the southern hemisphere countried I have worked in, OBJECTIVES have always been the measured outputs and goals have been considered more 'macro'?